History making Verizon COO Krista Bourne divulges how success, kindness and profitability can coexist in business

Krista Bourne is Verizon Consumer Group’s first Black Chief Operating Officer and is responsible for the deployment of a fully-integrated omni channel experience propelled by a keen focus on operational excellence. She leads a distributed team of passionate employees who serve more than 100 million customers and deliver more than $88 billion in annual revenue. Rolling Out’s CEO and publisher, […]