Heartwarming United Airlines tradition lifts spirits of New Jersey families

The program’s success lies in its ability to combine practical support with moments of wonder
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A cherished holiday tradition soared to new heights this December as United Airlines transformed an ordinary day into an extraordinary memory for families across New Jersey. The airline’s Fantasy Flight program — a testament to corporate responsibility done right — delivered an experience that went beyond mere entertainment to create meaningful connections within the community.

The magic behind United’s three-decade commitment

For more than 30 years, United Airlines has demonstrated its dedication to community service through the Fantasy Flight program, which operates at 13 airports globally. This year’s event at Newark Liberty International Airport continued that legacy, providing an experience that resonated deeply with participating families, particularly those facing medical and economic challenges.


The initiative, which began as a modest community outreach program, has evolved into a sophisticated operation that brings together health care organizations, community programs and aviation professionals. Partner organizations including RWJBarnabas Health Children’s Health Network, University Hospital and the YWCA helped identify families who would benefit most from this unique experience.

Breaking barriers and creating new horizons

The significance of this event extends far beyond a simple airplane ride. For many participants, the Fantasy Flight represented their first time aboard an aircraft, breaking down barriers that often prevent families from experiencing air travel. This introduction to aviation occurred in an environment designed to be welcoming and supportive, potentially inspiring a new generation to consider careers in the aerospace industry.


The experience began at a transformed ticket counter, where families received special “North Pole” boarding passes. The attention to detail was evident in every aspect, from the creative safety briefing that incorporated holiday themes to the flight attendants who embraced the festive spirit through their attire and demeanor.

A journey beyond expectations

The flight path from Newark, New Jersey to Albany, New York offered more than just transportation; it provided an aerial tour of iconic landmarks that many participants had only seen in photographs or on television. The aircraft cruised past the New York skyline, offering unprecedented views of Central Park and the Statue of Liberty, landmarks that hold deep historical and cultural significance for many families.

The return to Newark unveiled Terminal C’s transformation into an elaborate “North Pole” celebration. The space featured performances by the New Jersey Performing Arts Center Orchestra, creating an atmosphere that balanced sophistication with pure joy. United Airlines staff, dressed as beloved Disney characters, helped create an environment that appealed to both children and adults.

Community impact and corporate responsibility

This initiative represents more than just corporate philanthropy; it’s a model for how businesses can create meaningful impact in their communities. The program brings together various stakeholders — from medical professionals to aviation experts — creating a network of support that extends beyond the event itself.

Building lasting legacies

The Fantasy Flight program’s enduring success lies in its ability to create moments that resonate with families long after the event concludes. It’s not just about the immediate joy of receiving gifts or meeting Santa – it’s about providing families with experiences that become part of their personal narratives and family traditions.

The program’s impact extends beyond the holiday season, fostering a sense of possibility and connection that participants carry with them throughout the year. For families facing ongoing challenges, these moments of joy and community support can provide strength and inspiration during difficult times.

A blueprint for meaningful community engagement

United Airlines’ Fantasy Flight program demonstrates how corporate initiatives can effectively address community needs while creating authentic experiences. The program’s success lies in its ability to combine practical support with moments of wonder, all while maintaining dignity and respect for participating families.

As the program continues to evolve, it sets a standard for corporate community engagement that other organizations would do well to emulate. The initiative shows how businesses can use their unique resources and expertise to create experiences that strengthen community bonds and provide lasting value to participants.

The Fantasy Flight program remains a powerful example of how traditional corporate philanthropy can be transformed into meaningful community engagement. By focusing on creating genuine connections and memorable experiences, United Airlines has developed a program that resonates deeply with participants while making a tangible difference in their lives.

This year’s successful event at Newark Liberty International Airport serves as both a celebration of the program’s history and a blueprint for its future. As United Airlines continues to refine and expand this initiative, it demonstrates how corporate America can play a vital role in strengthening communities and creating lasting positive change.

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