An upset customer calls 911 over cold fries, gets arrested

Fast-food customer goes from complainant to defendant
An upset customer calls 911 over cold fries, gets arrested
Photo credit: Shutterstock.com / ArtOlympic

An upset fast-food customer ended up in handcuffs after calling 911 on the establishment.

In Kennesaw, Georgia, Antoine Sims visited a McDonald’s and called 911 to make a complaint about the fries being cold.


“I try the fries, the fries they’re lukewarm but they’re not hot,” Sims says to the police in body camera footage.

The customer also reportedly was upset because he didn’t receive a receipt due to a machine problem and he didn’t know what his order number was. When he requested fresh fries, the store manager offered him a refund. Sims said he didn’t want a refund because it would take days to appear in his bank account.


When Kennesaw police officers arrived and ran Sims’ name through the system, they saw he was wanted. Sims allegedly missed a court date for a 2018 Fulton County case in which he and two other suspects are accused of setting a car on fire with a woman’s body inside after a bad drug deal that led to a gunfight, the AJC reported.

Kennesaw officers told Sims to never come back to the establishment.

An officer asked Sims to sign an acknowledgement form. When the acknowledgement was presented to him, Sims began backing up and asked the Kennesaw officers if they were about to arrest him. The officers said “no,” but Sims continued to back away from them. Sims eventually admitted to cops he was “afraid” of police officers because he had just served three years.

When Sims asked the officers if they would arrest him one last time, one officer said yes and began chasing him.

Sims was eventually tased, handcuffed and transported to the Cobb County Jail.

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