In today’s professional landscape, effective communication is crucial for maintaining a harmonious workplace. However, certain words can trigger unwanted attention from Human Resources and escalate minor issues into significant problems. Jackie Cuevas, an Orange County Human Resources administrator, emphasizes the importance of being mindful of language used in workplace communications.
The impact of targeted words
According to Business Insider, Cuevas warns that emails containing terms like “harassment” or “bullying” can prompt HR to investigate further. She has observed that seemingly small issues can snowball into larger problems when these targeted words are used. In some cases, the use of such language can lead to disciplinary actions, including termination. Cuevas advises employees to assess whether their concerns can be resolved through direct communication with the colleague involved or if they warrant a discussion with a supervisor or HR.
Best practices for workplace communication
To foster a positive work environment, Cuevas recommends avoiding the use of company time and resources to address coworker behavior. Additionally, any inappropriate language, including swearing, can be documented by HR and may have repercussions. Here are some best practices to consider:
Think before you type: Always consider the potential implications of your words before sending an email.
Use alternative language: Instead of using alarming terms, describe behaviors and express concerns in a constructive manner.
Check recipients: Double-check email recipients to avoid accidentally sending sensitive information to the wrong person.
Words that raise red flags
A blog published by HireQuotient highlights specific words that can trigger HR’s alarm bells. Terms such as “discrimination,” “lawsuit,” and “retaliation” can pose legal concerns that HR is obligated to address. Instead, employees are encouraged to use more neutral language to express their feelings and concerns. For instance, instead of stating, “I feel discriminated against,” one might say, “I feel that my contributions are being overlooked due to my background.” This approach can help mitigate potential conflicts and foster a more open dialogue.
Understanding company policies
Employees should also be aware that company policies often allow HR professionals to retrieve past communications if an investigation is initiated. This means that even deleted emails may be accessible through server archives or backups. Therefore, it is essential to maintain professionalism in all forms of communication, as inappropriate remarks can have lasting consequences.
In summary, effective workplace communication is vital for a healthy work environment. By being mindful of the words we use, employees can prevent unnecessary complications and foster a more positive atmosphere. As Cuevas advises, always consider whether a situation can be resolved through direct conversation before escalating it to HR. By adopting a thoughtful approach to communication, professionals can navigate workplace challenges more effectively.
