Spirit Airlines released a statement with its side of the story:
“We take this claim seriously and are in direct contact with the guest. … Our flight attendants onboard that flight learned of the alleged incident 18 minutes prior to landing when the guest pressed the call button and received immediate attention.
“The cabin crew wanted to move her, as opposed to him, because the move would have left him with an empty seat on one side and an aisle on the other. By the time the guest declined to move, landing was imminent and everyone had to be seated as required by federal regulation.”
Jackson reported the incident to airport police immediately after departing the plane and watched her alleged attacker walk away scot-free.
“I am most upset about the fact that they took it so lightly,” Jackson said of the Spirit Airlines crew. “Not one person asked if I was OK. … The passengers got more upset than the staff. … I would like an apology at least.”
Jackson describes the disturbing incident in an interview with Fox 2 News in the video below.