Although we live in the information age, the digital divide is very real. At times, it is easy to forget that many do not have the finances to afford computers, computer software nor do they have the necessary training to use these devices and the Internet effectively. Furthermore, some, especially our seniors and elderly, are afraid to use the Internet, computers and other technology because, to them, it is a foreign concept. When tasked with finding solutions to improve the socialization of its residents within its senior housing, the Atlanta Housing Authority (AHA) also found its solution to the digital divide.
“It bothered us that there was such a digital divide. We believe that technology is a vital part of living well in today’s environment,” says Barney Simms, senior vice president at AHA. With the implementation of Connected Living, senior residents can get online and stay connected with loved ones. “We serve low-income seniors, and most of them did not have access to the computer, and they were not able to be connected with family, friends and other folks on a daily basis,” says Simms.
Connected Living is a Web-based portal that allows users to share photos, establish e-mail accounts to keep in touch with relatives, develop a shared calendar to keep up with important family dates and play games that keep their mind active, thereby improving brain health. Connected Living’s unique interface simplifies the Internet, making it easy for seniors and those with physical limitations to use effectively.
Incorporating the Connected Living interface is no small feat; the Atlanta Housing Authority is undergoing major renovations in all 12 senior buildings to include wiring for the Internet in addition to purchasing new computers and having Connected Living ambassadors to train the tenants. “Connected Living is just a fascinating approach,” explains Simms. “The approach and the methodology for training seniors and exposing them to it [the Internet] and having the same ambassadors to work with them day in and day out, the readiness that’s done with it, the fascination that’s presented, an explanation of why they need it … It is amazing.” AHA is proud to boast that they are the first housing property to adopt Connected Living in all its senior living properties without the use of federal grant money, proving that it is sustainable.
The Atlanta Housing Authority has taken a holistic approach that doesn’t merely address the digital divide but empowers its seniors to increase their social interactions while learning more about the Internet. The AHA creates a café-like atmosphere in the computer areas where tenants can socialize and chat about what’s new in their “World Web.” The once timid seniors are now proficient Internet users who can’t wait to check their email, share family photos, video chat with their grandchildren and upload their latest resumés. Connected Living continues to improve their learning and enhance their lifestyle.
–amyr heard
